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Compare plans, book a live demo, and see how athenahealth fits your business.

athenahealth provides cloud EHR, medical billing and revenue cycle management, patient engagement and practice management for ambulatory healthcare organisations. Tell us your needs and we'll return current pricing and set up a demo.

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Send this form and a TechPandas advisor — and where relevant athenahealth or a closely matched vendor — may reach out by email or phone about your request. Your details are used only for that purpose and never sold. Tell us to stop and we will.

Inside the athenahealth interface

A look at the screens your team will work in day to day.

athenahealth software interface screenshot
athenahealth software interface screenshot

Product screenshots are the property of athenahealth, shown for identification purposes only.

Strengths and trade-offs of athenahealth

Where athenahealth tends to win buyers over, and where teams run into friction.

What works well

  • Payer rules engine is maintained by the vendor and improves clean-claim rates.
  • Revenue cycle services can offload billing staffing entirely.
  • Cloud-based, so updates and payer changes arrive without IT work.
  • Benchmarks drawn from a very large national network.

What holds it back

  • Percentage-of-collections pricing scales with revenue and can be costly.
  • Charting workflow takes clinicians time to adjust to.
  • Customisation of templates and workflows is limited.
  • Support experience varies by practice size and contract.

Who is athenahealth for?

Teams replacing manual processes

Organisations moving off spreadsheets and disconnected tools onto a single medical practice management & ehr system.

Growing mid-market teams

Teams that have outgrown entry-level tools and now need reporting, permissions and integrations.

Ambulatory practices, specialty groups and health systems

athenahealth is most commonly chosen by ambulatory practices, specialty groups and health systems.

Reviews

What users say

Across public review sites, athenahealth users most often highlight the same strengths: payer rules engine is maintained by the vendor and improves clean-claim rates. Reviewers also point to revenue cycle services can offload billing staffing entirely.

The most common criticism is that percentage-of-collections pricing scales with revenue and can be costly.

What you can do with athenahealth

The capabilities buyers ask about most in medical practice management & ehr software.

Electronic health records

Specialty-specific charting, order entry, e-prescribing and clinical decision support.

Revenue cycle management

Claim scrubbing, denial management and a continuously updated payer rules engine.

Practice management

Scheduling, eligibility checks, patient registration and reporting.

Patient engagement

Portal, reminders, online scheduling and digital intake forms.

Interoperability

Health information exchange, referrals and record sharing across networks.

Analytics

Financial, clinical quality and productivity dashboards with network benchmarks.

Demo

Book a walkthrough of athenahealth

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  • Live athenahealth walkthrough
  • Independent, no-pressure guidance
  • Option to add current pricing
See athenahealth in action

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TechPandas is an independent research and matching service. We are not athenahealth and we are not affiliated with, sponsored by or endorsed by them.

Send this form and a TechPandas advisor — and where relevant athenahealth or a closely matched vendor — may reach out by email or phone about your request. Your details are used only for that purpose and never sold. Tell us to stop and we will.

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